Last updated: July 2026
The Paddock Group (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when using our website and engaging with our consultancy services. By using our website, you agree to the collection and use of information in accordance with this policy.
We collect information that you voluntarily provide to us, including contact information (name, email address, and telephone number), academic information (current institution, course of interest, target universities, and shared academic documents), and technical data (such as IP address and browser type) to improve website functionality.
We use the information we collect to respond to your enquiries, facilitate the consultation booking process, provide personalized academic consultancy and mentorship, communicate relevant updates, and maintain internal business records to ensure service quality.
We do not sell, rent, or trade your personal information with third parties for marketing purposes. We may disclose your information only to trusted service providers who are contractually obligated to keep your data secure, or if required to do so by law or in response to valid requests by public authorities.
We retain your personal information only for as long as is necessary to provide our consultancy services, manage our business relationship, or as required by law. Once the information is no longer needed, it is securely deleted or anonymized.
We implement robust technical and organizational measures to ensure your information remains secure. Submissions made via our website are processed through secure channels and stored within protected systems to prevent unauthorized access, alteration, or disclosure.
Under UK GDPR, you have the right to request access to the personal data we hold about you, correct inaccurate information, request the deletion of your data, restrict processing, or object to the use of your data. To exercise any of these rights, please contact us directly via the contact methods on our website.
Our website may use "cookies" to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that if you do not accept cookies, some parts of our website may not function as intended.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date. You are advised to review this policy periodically for any changes.
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please reach out to us directly through the contact details provided on our official website.